Shipping policy

Order Processing Time:  All orders will be processed within 24 to 48 hours. This includes preparation, packing, and shipping.

 

Shipping Costs & Methods: Shipping rates can be viewed during the checkout process.

 

Delivery Timeframes: Estimated delivery for national orders typically takes between 2 to 5 working days, depending on the courier.

 

Shipping Restrictions: We only ship to physical addresses or Pudo lockers.

 

Damaged, Lost, or Stolen Items: Any damages or lost parcels must be reported within 48 hours so that we can follow necessary procedures and resolve the issue promptly.

 

International Shipping: International shipping rates will be calculated upon request and billed according to applicable international rates.