Terms of service

Privacy policy

Last updated: March 02, 2026

Scoops and More operates this store and website to provide you, the customer, with a curated shopping experience (the "Services"). We use Shopify to help deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. If there’s a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy will take precedence regarding your personal information.

Please carefully review this Privacy Policy. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this document.

Personal Information We Collect or Process

"Personal information" refers to data that identifies you or can be reasonably linked to you. It excludes anonymous or de-identified information. We may collect or process various types of personal information based on your interactions with our services, your location, and applicable laws:

  • Contact Details: Your name, billing and shipping addresses, phone number, and email.
  • Financial Information: Credit and debit card numbers, payment details, and transaction information.
  • Account Information: Username, password, security questions, and preferences.
  • Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.
  • Communications: Information from your correspondence with us, such as customer support inquiries.
  • Device Information: Data about your device, browser, network connection, and IP address.
  • Usage Information: Details on how you interact with our services.

 

How We Use Your Personal Information

 

We may use your personal information for several purposes depending on your interaction with our Services:

 

- **Provide, Tailor, and Improve Services:** We use your information to fulfill contracts, process payments, manage your account, and enhance your shopping experience by recommending products based on your interests.

 

- **Marketing and Advertising:** Your information helps us send marketing communications via email, text, or postal mail, and to display relevant online advertisements based on your activity.

 

- **Security and Fraud Prevention:** We authenticate accounts and monitor transactions to detect and prevent fraudulent or malicious activity, ensuring a secure shopping experience.

 

- **Communicating with You:** Your information allows us to provide customer support and maintain our business relationship.

 

- **Legal Reasons:** We use your information to comply with laws, respond to legal requests, and enforce our policies.

 

How We Disclose Personal Information 

We may share your personal information with third parties for legitimate purposes as outlined in this Privacy Policy, including:

 

- With Shopify and vendors for services like IT management, payment processing, customer support, and shipping.

- With business partners for marketing services, including personalized advertising based on your online activity. You may have the right to opt-out of targeted advertising.

- When you consent to sharing your information, such as for product shipments or through social media integrations.

- Within our corporate group or with affiliates.

- During business transactions like mergers or to comply with legal obligations, enforce terms, or protect our rights and users.

 

Relationship with Shopify

Shopify hosts our Services and collects personal information about how you access and use them. This helps Shopify provide and improve the Services for you. When you submit information, it will be sent to Shopify and shared with third parties, who may be in different countries, to enhance the Services.

 

To grow and improve our business, we use additional features from Shopify that gather data from your interactions with our store and other merchants. In these cases, Shopify handles your personal information and responds to your requests about how it is used.

 

To learn more about how Shopify uses your personal information and what rights you have, visit the Consumer Privacy Policy. Depending on where you live, you can also find out how to exercise your rights regarding your personal information through Shopify Privacy Portal Link.

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**Third Party Websites and Links** 

Our Services may contain links to third-party websites. We are not responsible for the security or privacy of these sites, and you should review their policies. Links do not imply endorsement of the content or operators.

 

**Children's Data** 

Our Services are not for children, and we do not knowingly collect personal information from those under the age of majority. If a child has provided us information, a parent or guardian can request deletion.

 

**Security and Retention of Your Information** 

We cannot guarantee perfect security; any information you send may not be secure in transit. Retention of personal information depends on various factors like account maintenance and legal obligations.

 

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including: 

- **Right to Access**: Request access to your data. 

- **Right to Delete**: Request deletion of your data. 

- **Right to Correct**: Request corrections to inaccurate information. 

- **Right of Portability**: Request your data be transferred to a third party. 

- **Managing Communication Preferences**: Opt out of promotional emails but may still receive account-related messages.

 

To exercise these rights, contact us or use options provided in our Services. We will verify your identity before processing requests. For information on how Shopify uses your data, visit [Shopify Privacy Policy](https://privacy.shopify.com/en). We will not discriminate against you for exercising your rights.

 

To exercise your rights, please contact us or use the options provided within our services. We will verify your identity before processing any requests. For more information on how Shopify uses your data, visit the [Shopify Privacy Policy](https://privacy.shopify.com/en). We will not discriminate against you for exercising your rights.

 

**Complaints** 

If you have any complaints regarding how we handle your personal information, please reach out to us using the contact details provided below. Depending on your location, you may have the right to appeal our decision by contacting us or by lodging a complaint with your local data protection authority.

 

**International Transfers** 

Please be aware that we may transfer, store, and process your personal information outside of your country. If we transfer your personal information from the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority in the UK, unless the transfer is to a country that is deemed to have adequate data protection.

 

Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, along with an updated "Last Updated" date, and we will provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at scoopsandmoreorders@outlook.com  or contact us at 1 Stinkhout Crescent, Mbombela, MP, 1200, ZA